Today we continue discussions on golden rules, helping hands, and the confidence to help others grow, and all that started with a simple tweet.  After that, we begin to dig into some places AI already has a formative influence on work.  There will be plenty of dystopian stories written on the end of us; while my fellow writers build those stories, some of us will find ways of using AI to build a better work platform that may allow us to create more art, music, and poetry.  Call me pro-utopia, and that's the wolf I choose to feed.

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James Clear, the author of Atomic Habits, tweeted out something as basic as the golden rule, but I could read it daily.  As an entrepreneur heading into year 25, my motivation from the doubters was as influential as those that extended a hand to help me.  The difference, the people who were willing to help, did it with confidence; those who want you to stay stuck with them lack more than confidence.  The same goes for ideas; focus on the good ones and let the bad ones die.  In the story of two wolves, the one you feed wins.

Tweet:

Five years ago, I worked with several AI startups, working on marketing and strategic planning, and in the beginning, the big challenge was trying to figure out what AI was and then how to explain that to a company that could use it.  Five years ago, most companies weren't looking for AI; if prospective customers need to know they need you, or worse, what you are, the education marketing mountain could be a long climb.  The best we really came up with back in those days was Automation.  If AI could be built to automate tasks, we could market around that.  One year ago, it wasn't much different – the terms stood the test of time, but they were as clear as crypto.  Can anyone explain that one to me?

ChatGPT 3.0 was released in 2020 but remained somewhat underground, a few companies began using the open API to create writing and design tools, but everyday business users needed to learn what it was.  November 2022, everything opened up with the release of ChatGPT 3.5.  In the last six months, OpenAI launched ChatGPT 3.5 and 4.0, Microsoft launched an AI chat feature in Bing, Google in Chrome, and several other large well-known companies use and/or launched a text/prompt-based AI tool into the market.  The same goes for design tools that allow you to enter a text prompt and get a design back.  OpenAI has DALL-E, Midjourney uses Discord to create unique images, Adobe is in beta with a new tool called Firefly, and it goes on and on.

Axios reported today how the tools are being used in the customer service department of a Fortune 500 company.  In this case, the AI Chat monitored real customer chats between customers and customer service agents and recommended how best to respond.  This is a real-time use case for AI, and many more will follow.  The gold rush to AI has begun; as with all rushes, there will be many winners and losers.  One of the big winners will be the consulting class that will figure out the best way to use the tools productively.

Life’s a puzzle - solve it every day.

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Thank you for spending a few minutes with us. Here’s one for the road!

With A Shout newsletter is written by Johnny Christian with the support of a thousand idea bits and the help of many people.

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